Terms of Service

Effective date: 1 October 2026

1. Who these terms are between

Image Stock (“the Service”) is operated by Valerii Riaboshapko, a sole trader registered in Portugal under registration number 309928745, at R. Hermano Neves 18, Piso 3, Escritório 7, V6143, 1600-421 Lisboa. In these terms “we”, “us” and “our” mean that operator, and “you” means the person using the Service.

By creating an account or using the Service you accept these terms. If you do not accept them, do not use the Service.

2. Who may use the Service

You must be at least 18 years old and able to enter into a binding contract. If you use the Service on behalf of an organisation, you confirm that you are authorised to accept these terms for it, and “you” then means that organisation as well.

You may not use the Service if you are barred from doing so under the law that applies to you, including sanctions and export control law.

3. Your account

You sign in with an email address and a password, or through Google, Facebook or Apple. Give us an email address you can receive mail at: it is how we reach you about your account, and how a forgotten password is reset.

Keep your credentials to yourself. You are responsible for what is done through your account. Write to us at support@imagestock.ai if you believe someone else has access to it.

You may close your account at any time by writing to support@imagestock.ai. There is no self-service deletion in the application yet; we act on a request within 30 days.

4. What the Service does

You describe something that needs illustrating. The Service asks a third-party language model to work out three visual concepts and to write a detailed image prompt for each of them. You can edit those prompts, ask for more concepts, and ask for images to be generated from the prompts you keep. The images are produced by a third-party image model and stored for you.

These are generative models. What comes back varies between runs, is not predictable from the input, and may be wrong, unsuitable or simply not what you had in mind. We do not promise any particular result, quality or likeness, and we do not review what the models produce before you see it.

5. Tokens

Generating costs tokens, which you buy in bundles. Tokens have no cash value outside the Service, cannot be transferred to another account, and do not expire while your account is open.

What a generation costs is shown in the application before you ask for it. We may change those prices; the price that applies to a generation is the one shown when you ask for it. Changing prices never changes the number of tokens already in your balance.

Tokens are taken from your balance before the generation starts, and a generation never takes your balance below zero: one you cannot pay for does not start. Only a refund of tokens you have already spent can, as the Refund Policy explains. What happens afterwards depends on how the generation ends.

• If a request for concepts produces none at all, the tokens it took are returned.
• If an image generation fails, is refused by the provider, or never arrives, the tokens are returned automatically — either when the failure is reported or when we give up waiting for it.
• If you cancel an image while it is being generated, the tokens are not returned. The generation has already been started and paid for on our side, and cancelling only stops you waiting for it.

These returns are made in tokens, to your balance. Getting money back is a separate matter, covered by the Refund Policy.

6. Payment

Purchases are sold through Link, Stripe’s Merchant of Record service. Stripe, as Link, is the seller of record for your purchase and is responsible for collecting and remitting VAT and any sales tax; your card or bank statement shows “LINK.COM*” followed by our name.

Payment details are entered on Stripe’s own checkout page and never reach us. We receive only the outcome of the payment, the amount and currency, and an order reference. Link’s and Stripe’s own terms and privacy notices apply to the payment itself.

7. What you submit

You keep whatever rights you have in the descriptions you write and in the prompts you edit. You give us permission to use them for the one purpose of running the Service: storing them, showing them back to you, and sending them to the providers that produce the concepts and the images.

That is the whole of it. We do not use what you write to train models of our own, we do not publish it, and we do not sell it.

You must have the right to submit what you submit, and it must not break clause 9.

8. Images generated for you

As between you and us, the images generated for you are yours. You may use them for any lawful purpose, including commercially, as long as you keep to these terms and to the terms of the providers whose models produced them. We claim no ownership of them.

Three things about generated images are worth being plain about, because no operator can promise otherwise:

• We cannot warrant that an image is original, or that it does not resemble an existing work closely enough to raise a claim.
• In many countries material generated without sufficient human authorship attracts no copyright at all. Whether any given image is protected is a question for the law where you are, not something we can settle here.
• A similar prompt from another user may produce a similar or identical image. Nothing here gives you exclusive rights against anyone else’s output.

Checking that an image is fit for the use you have in mind is yours to do.

9. Acceptable use

You must not use the Service to produce, store or distribute:

• anything unlawful where you are or where we are;
• sexual material involving minors, or anything that sexualises a minor;
• intimate, defamatory or deceptive depictions of a real, identifiable person without that person’s consent;
• material that infringes someone else’s copyright, trade mark or other rights;
• forged documents, identification, currency or payment instruments, or anything else meant to deceive somebody about who or what they are dealing with;
• malware, or content designed to harm a system or a person.

You must also not:

• interfere with the Service or the systems behind it — overloading them, probing them, scraping them, or working around rate limits, token charges or access controls;
• use another person’s account, or let another person use yours;
• resell or rebrand the Service as your own.

Every description you write is checked against these rules before anything is generated for it. A description the check rejects is not generated for and costs no tokens, but an account that sends too many of them within a month cannot make new requests for a while. What it already has - earlier requests, their prompts and images - stays available.

The providers behind the models apply their own policies as well. A generation those policies refuse will not run, and that is not something we can override. Where a refusal costs you tokens, clause 5 says what comes back.

10. Third parties we depend on

The Service is built on providers we do not control: OpenRouter, through which language models check each description against our content rules and write the concepts and prompts; fal.ai, whose models generate the images; Cloudflare, which stores the images and sits in front of the site; and Stripe, which takes the payments through Link. What each of them receives is set out in the Privacy Policy.

We are not responsible for their acts or omissions, and their availability is not something we can guarantee. If one of them stops serving us, part or all of the Service may stop working.

11. Availability and changes to the Service

We run the Service with reasonable care but do not promise any level of availability. It may be unavailable for maintenance, for a failure of ours, or for a failure of one of the providers above.

We may add, change or withdraw features. If we discontinue the Service altogether we will give you reasonable notice at the email address on your account, so that you have time to spend the tokens in your balance or to ask for a refund while clause 3 of the Refund Policy still allows one. Your rights as a consumer where digital content stops being supplied are unaffected by this clause.

12. Suspension and termination

You may stop using the Service at any time, and close your account as described in clause 3.

We may suspend or close your account if you break these terms, if we are required to by law, or if your use threatens the Service or another user. Where the circumstances allow it we will tell you first and give you a chance to put things right.

If we close your account for a breach of these terms, unspent tokens are forfeited. Otherwise, unspent tokens may be refunded on request under clause 3 of the Refund Policy, which applies to a closed account as it does to an open one.

13. Disclaimers

Except as these terms say otherwise, the Service is provided as it is and as it is available, without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement.

Nothing in these terms excludes or limits anything that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud, and any mandatory right you have as a consumer.

14. Limitation of liability

Subject to the paragraph above, we are not liable for indirect or consequential loss, for loss of profit, revenue, business, goodwill or anticipated savings, or for the loss or corruption of data.

Our total liability arising out of or in connection with the Service, however it arises, is limited to the greater of the amount you paid us in the twelve months before the claim arose and fifty euro.

15. Your responsibility to us

You will cover our reasonable losses, costs and legal fees arising from a third-party claim that your use of the Service, or what you submitted to it, broke these terms or infringed that third party’s rights.

16. Changes to these terms

We may update these terms. If a change materially affects you we will give at least 14 days’ notice at the email address on your account, and the new terms take effect on the date stated. Using the Service after that date means you accept them.

If you do not accept a change, stop using the Service before it takes effect. Tokens you have not spent can be refunded on request under clause 3 of the Refund Policy if the purchase they came from is still within its 14 days.

17. Governing law and disputes

These terms are governed by the law of Portugal, and the courts of Portugal have jurisdiction over any dispute arising from them.

If you are a consumer resident elsewhere, this does not deprive you of the protection of the mandatory law of your country of residence, nor of the right to bring proceedings there where that law gives it to you.

Consumers may also take a dispute to Centro de Arbitragem de Conflitos de Consumo de Lisboa (www.centroarbitragemlisboa.pt), the alternative dispute resolution body competent for disputes with us under Lei n.º 144/2015, and may record a complaint in the electronic complaints book at https://www.livroreclamacoes.pt/inicio. Clause 7 of the Refund Policy says the same in more detail.

18. The rest

These terms, together with the Privacy Policy and the Refund Policy, are the whole of the agreement between us about the Service. If a court finds any part of them unenforceable, the rest continues to apply. Our not enforcing a term on one occasion does not waive it. You may not transfer your rights under these terms without our consent; we may transfer ours if the Service changes hands, and will tell you if that happens.

19. Contact

Valerii Riaboshapko, R. Hermano Neves 18, Piso 3, Escritório 7, V6143, 1600-421 Lisboa — support@imagestock.ai. Other ways to reach us are on the contact page.